TECHNOLOGY
The Metaverse Is Already Here. Is Your CX Team Ready for Virtual Service?
With 25 percent of consumers moving to the metaverse, CX teams need to rethink virtual customer engagement.
By AMY BALLIETT
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TECHNOLOGY By AMY BALLIETT
The Metaverse Is Already Here. Is Your CX Team Ready for Virtual Service?
With 25 percent of consumers moving to the metaverse, CX teams need to rethink virtual customer engagement.
By AMY BALLIETT
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