Customer Service
The Verdict is In. Customer Service isn't Human Enough
Does your organization's customer service strategy sacrifice humanity for the sake of efficiency? Here are three ways to adjust.
By AMY BALLIETT
Customer Service By AMY BALLIETT
The Verdict is In. Customer Service isn't Human Enough
Does your organization's customer service strategy sacrifice humanity for the sake of efficiency? Here are three ways to adjust.
By AMY BALLIETT
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