Customer Service
How Kendra Scott Crafted a Remarkably Wholesome Customer Service Philosophy
Scott's first retail experiences led to the creation of the Sister Rule, a policy that's still going strong across 130 retail stores.
By CHRISTINE LAGORIO-CHAFKIN, Senior Writer, @Lagorio
Illustration by Grey Thornberry
Customer Service By CHRISTINE LAGORIO-CHAFKIN
How Kendra Scott Crafted a Remarkably Wholesome Customer Service Philosophy
Scott's first retail experiences led to the creation of the Sister Rule, a policy that's still going strong across 130 retail stores.
By CHRISTINE LAGORIO-CHAFKIN
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