TECHNOLOGY
A Customer Tried to Cancel Their Hotels.com Reservation. What Happened Next Is Something No Company Should Ever Do
It shouldn't be this hard.
By JASON ATEN, TECH COLUMNIST, @jasonaten
Getty ImagesTECHNOLOGY By JASON ATEN
A Customer Tried to Cancel Their Hotels.com Reservation. What Happened Next Is Something No Company Should Ever Do
It shouldn't be this hard.
By JASON ATEN
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