Customer Service
With Just 9 Words, Delta Air Lines Gave a Masterclass in How to Talk to Customers
Even when things go wrong, these simple words can help make them right.
By JASON ATEN, TECH COLUMNIST, @jasonaten
Customer Service By JASON ATEN
With Just 9 Words, Delta Air Lines Gave a Masterclass in How to Talk to Customers
Even when things go wrong, these simple words can help make them right.
By JASON ATEN
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