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Uber's CEO Used a Brilliant 5-Word Phrase to Reply to an Ex-Employee's Insult. It's a Lesson in Emotional Intelligence
Confronted with criticism from one of the employees he replaced, Uber CEO Dara Khosrowshahi provides a perfect case study in how to reply with emotional intelligence.
By JUSTIN BARISO, AUTHOR, EQ APPLIED, @JustinJBariso
Uber CEO Dara Khosrowshahi. Photo: Getty ImagesLEAD By JUSTIN BARISO
Uber's CEO Used a Brilliant 5-Word Phrase to Reply to an Ex-Employee's Insult. It's a Lesson in Emotional Intelligence
Confronted with criticism from one of the employees he replaced, Uber CEO Dara Khosrowshahi provides a perfect case study in how to reply with emotional intelligence.
By JUSTIN BARISO
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