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This CEO Went Viral for Criticizing Her Employees – Then, She Apologized. It Teaches 3 Huge Lessons in Emotional Intelligence

Millerknoll's CEO just learned three major lessons in emotional intelligence the hard way. Here are the takeaways.

By JUSTIN BARISO, AUTHOR, EQ APPLIED, @JustinJBariso


Herman Miller store in San Jose, California. Photo: Getty Images



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