Customer Service
Furious Customers Are Suing Hertz for $529,675,000. Here's the Lesson Every CEO Should Learn
Some say they spent time in jail because of Hertz's cost-cutting measures.
By MINDA ZETLIN, CO-AUTHOR, THE GEEK GAP, @MindaZetlin
Customer Service By MINDA ZETLIN
Furious Customers Are Suing Hertz for $529,675,000. Here's the Lesson Every CEO Should Learn
Some say they spent time in jail because of Hertz's cost-cutting measures.
By MINDA ZETLIN
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