GROW

Reverse Loyalty Effect Could Be Braking Amazon's Growth

To keep customers buying from you, hire and keep great people happy.

By PETER COHAN, FOUNDER, PETER S. COHAN & ASSOCIATES, @petercohan

An Amazon employee sorts packages in a warehouse. Photo: Getty Images

GROW By PETER COHAN

Reverse Loyalty Effect Could Be Braking Amazon's Growth

To keep customers buying from you, hire and keep great people happy.

By PETER COHAN

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